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Pricing

Transparent pricing, published up front

Most providers make you book a call just to get a number. We publish ours. Managed IT is priced per user, per month, with real volume discounts as your team grows. Estimate your cost below, then book a scoping call for an exact written quote.

Managed IT bundles

Three tiers, each a flat price per user, per month, with volume discounts as your team grows.

Trailhead

Essential IT

A reliable managed-IT floor for teams that need their support, patching, and Microsoft 365 handled.

$166 / user / mo

Flat per user, before volume discounts

  • Managed help desk (business hours)
  • Endpoint protection, patching, and backup
  • Microsoft 365 Business Premium, licensing included
Estimate this plan

Most popular

Ridgeline

Business Security

A full protect-and-respond security layer with a 24/7 help desk, for regulated businesses that need real protection.

$241 / user / mo

Flat per user, before volume discounts

  • Everything in Trailhead
  • 24/7 help desk (upgraded)
  • Managed detection and response (MDR)
  • Security awareness training
  • Identity and access management
Estimate this plan

Summit

Full-Stack IT

Everything in Ridgeline, plus a 24/7 security operations center, cloud security monitoring, and virtual CIO advisory.

$271 / user / mo

Flat per user, before volume discounts

  • Everything in Ridgeline
  • Microsoft 365 E5, upgraded from Business Premium
  • 24/7 security operations center (SOC)
  • Cloud security monitoring
  • Virtual CIO advisory
Estimate this plan

Managed services start at $1,400/month. Volume discounts begin at 25 users (4%) and step up to 23.5% at 300. Above 300 users, we build a custom agreement.

Pricing is all-in: Microsoft 365 licensing is included, not billed separately. Trailhead and Ridgeline include Microsoft 365 Business Premium per user; Summit includes Microsoft 365 E5.

Weighing this against hiring in-house? See the real cost comparison.

Estimate your monthly cost

A real estimate in a few seconds. Final pricing is confirmed in a written quote after a short scoping call.

Add-ons

Estimated monthly cost

$0

Get an exact quote

Estimates are for planning only and are not a quote. Penetration testing is priced separately, below.

Penetration testing

Fixed price by scope, with a retest of fixed findings included in every tier.

Small External Pentest

$4,000 / engagement

External-only test for small environments

Best for single-location smbs and compliance-driven first-time tests

Medium Full Pentest

$6,500 / engagement

External plus internal network assessment

Best for hipaa or pci scoped environments and second-engagement clients

Large Enterprise Pentest

$10,000 / engagement

Full scope: external, internal, web app, and phishing

Best for multi-location businesses and soc 2 audit prep

See full penetration testing details →

Build your own

Every service is available on its own. Recurring monthly rates:

Managed detection and response (MDR) $30 per endpoint / mo
Endpoint threat protection $14 per endpoint / mo
Identity and access management $12 per user / mo
Security awareness program $6 per user / mo
Cloud security monitoring $325 per tenant / mo
Firewall management $135 per appliance / mo
Network device management $130 per device / mo
Server management $125 per server / mo
Wireless network management $28 per device / mo
Server backup and recovery $200 per server / mo
Workstation backup $18 per device / mo
Cloud infrastructure management $25 per user / mo
Employee onboarding $150 per employee
Employee offboarding $75 per employee

Projects and advisory

Scoped and quoted per engagement, so you pay for the outcome, not a meter:

  • Virtual CIO / CTO advisory
  • Business continuity and disaster recovery planning
  • Network architecture and design
  • Network implementation
  • Cloud migration
Scope a project

Comparing providers?

Two easy paths if you are shopping a quote or running a formal process.

Have a quote already?

Send us a comparable proposal from another provider. We will work to match the pricing on equivalent scope, and show you plainly where the coverage is different, so you are comparing like for like, not just headline numbers.

Send us your quote

Running an RFP?

We respond to formal RFPs and procurement processes. Send your requirements and timeline and we will return a complete, itemized proposal mapped to your scope, including the security and compliance detail auditors and boards expect.

Submit an RFP

Prefer email? Send your quote or RFP to [email protected].

Pricing questions

How much does managed IT cost?

Managed IT is priced per user, per month, starting around $166 per user on our Essential tier and scaling with the security and services you need. There is a $1,400 per month minimum, and volume discounts begin at 25 users. Use the calculator above for an estimate, or book a scoping call for an exact written quote.

Is there a minimum?

Yes. Managed services start at $1,400 per month. That keeps the relationship worthwhile for both sides and covers the monitoring, security, and support baseline every client gets.

Do you offer volume discounts?

Yes. Per-user pricing steps down as your team grows, with breaks at 25, 50, 100, 200, and 300 users. Above 300 users we build a custom agreement. The calculator applies these automatically.

What does penetration testing cost?

Penetration testing is fixed-price by scope: $4,000 for a small environment, $6,500 for a mid-size external-plus-internal test, and $10,000 for a full-scope engagement. A retest of fixed findings is included in every tier.

Can we mix and match instead of taking a bundle?

Yes. The bundles cover the most common needs, but every service is available a la carte. Project and advisory work like vCIO, disaster-recovery planning, and migrations is scoped and quoted per engagement.

Is Microsoft 365 licensing included?

Yes. Our pricing is all-in, not a service fee with licensing billed on top. Trailhead and Ridgeline include Microsoft 365 Business Premium for every user, and Summit includes Microsoft 365 E5. You will not get a separate Microsoft bill.

Do you price match?

Send us a comparable quote from another provider and we will work to match the pricing on equivalent scope. We will also show you plainly where the coverage differs, so you are comparing like for like and not just headline numbers.

Do you respond to RFPs?

Yes. We respond to formal RFPs and procurement processes with a complete, itemized proposal mapped to your requirements, including the security and compliance detail boards and auditors expect. Send your RFP and timeline to [email protected].

Get an exact quote in one short call

Tell us your team size and what you need. We will send a clear written quote, with no obligation and no pressure.

Call (855) 737-9500 / (480) 573-3349

Email [email protected]

15-minute response on critical issues, 24/7. Onboarding in two to three weeks.

We reply within one business day. No spam, no pressure.