Cybersecurity & Managed IT
IT and security your business can finally stop worrying about
24/7 SOC monitoring and IT operations for healthcare, dental, legal, finance, and professional services. Transparent pricing, a US-based team, and security built in from day one.
Penetration testing from $4,000. Written quote after a 30-minute scoping call.
24/7
SOC monitoring and response
15 min
Standard response on critical issues
2-3 wks
Typical onboarding, no disruption
From $4k
Transparent penetration testing
Working with an IT provider should not be this hard
Most businesses have run into at least one of these. We built Desert Lakes to make IT feel simple and dependable instead.
Sound familiar?
- Bills that seem to change every month
- Slow answers when something breaks
- Security treated as an add-on, not a priority
- A provider who never quite learns your systems
With Desert Lakes
- Predictable, published pricing and written quotes
- US-based engineers who answer in 15 minutes
- Security and compliance built in from day one
- One team that knows your systems as well as you do
One firm for security, IT, and the proof you are covered
Most businesses juggle a help desk, a security vendor, and a separate firm for compliance. We do all three, designed to work together, so nothing falls through the cracks between them.
Managed IT
Day-to-day IT handled by people who answer their own tickets. Help desk, network operations, Microsoft 365 administration, backup and continuity, and the hardware behind it, monitored and managed so your team can stop thinking about it.
Cybersecurity
Security built in from day one. 24/7 SOC monitoring, managed detection and response, endpoint protection, and network security designed around the way regulated businesses actually work.
Penetration Testing
External, internal, and full-scope penetration testing by real engineers, automated tooling plus hands-on manual testing. You get a plain-English report, a prioritized fix list, and the dated evidence your insurer and auditors ask for.
Compliance Readiness
Gap assessment, control implementation, evidence collection, and audit support. We get your environment ready and stand with you through the audit. We do not issue certifications, we get you to the finish line.
Outcomes that matter, not just tickets closed
What it actually feels like to have your IT and security handled.
Stop worrying about IT
Email sends, files open, the network is fast, and a new hire is productive on day one. We make IT something you no longer think about.
Walk into your audit ready
HIPAA, PCI, SOC 2, and NIST controls implemented and evidenced, so compliance is something you are prepared for, not something that happens to you.
Survive an incident
Monitoring that catches threats early, tested backups, and a real recovery plan, so a ransomware event or outage is an inconvenience, not a catastrophe.
Free your team to do their job
Your people stop fighting technology and get back to patients, clients, and the work that actually pays. We carry the IT weight so they do not have to.
One partner
Security, IT, and compliance that actually work together
Most businesses stitch together a help desk, a security vendor, and a compliance consultant, then live in the gaps between them. We are all three by design, so nothing falls through the cracks.
How an engagement works
No mystery, no disruption. Here is exactly how we go from first call to fully managed.
Discovery call
A short conversation to understand your environment, your team, and what is prompting the change. No obligation, no pressure.
Audit & document
We run a security and infrastructure audit and document everything, so we know your systems as well as you do before we touch anything.
Onboard
We stand up monitoring and management before the cutover, so the transition does not disrupt your team. Most clients are fully onboarded in two to three weeks.
Ongoing partnership
Proactive monitoring, fast response, regular reviews, and a roadmap that ties IT to where your business is going. One team that knows your environment.
Frameworks we help you meet
Gap assessment to audit support, end to end
Across the standards your industry actually requires.
HIPAA
Healthcare and dental data protection, Business Associate Agreement support, and safeguards mapped to your practice.
PCI DSS
Payment card data controls and audit readiness for businesses that take cards.
NIST CSF
Risk-based program alignment that gives leadership a clear, defensible posture.
SOC 2
Readiness for service organizations that need to prove security to their customers.
Why businesses choose Desert Lakes
The differences that show up the first week, and every week after.
Transparent pricing
Published rates and a written quote after one short call. You always know what you are paying for, and the invoice holds no surprises.
In-house, US-based engineers
Your tickets are answered by US-based engineers who know your environment and your team. When something needs hands on-site, we show up.
Security-first by design
Monitoring, hardening, and compliance are built into every engagement from day one. For the regulated businesses we serve, that is the approach that makes sense.
We build, not just support
When the problem is bigger than a help-desk ticket, our engineers build the automation, integrations, and platforms that go well beyond day-to-day IT.
We run IT for businesses of every kind
We are not a one-industry shop. Whatever you do, we shape IT and security around how your business actually runs. Here are a few of the fields we know especially well.
Built on the platforms you already trust
Enterprise tools deployed, configured, and supported by certified engineers.
Beyond managed IT
Custom builds and automation, well beyond the help desk
Platform deployments, process automation, and bespoke integrations, built and run by our own engineers. When your problem is bigger than a help-desk ticket, this is where we go to work.
Robotic Process Automation
Custom automation on Playwright with local AI supervision. Revenue cycle, claims processing, data entry, and browser-based workflows, run inside your environment.
Learn more
Moodle Learning Platform
Self-hosted course platform: hosting, architecture, SSO, and ongoing administration for organizations that want control over their learner data.
Learn more
Dynamics 365
Sales Hub deployment, Dataverse customization, business unit and security role design, Power Automate flows, and sales process buildouts.
Learn more
Tesla Fleet Management
Turn a Tesla fleet into a managed asset: live tracking, utilization, charging and mileage, and per-driver reporting on a platform you own.
Learn more
Microsoft 365 Copilot
Put Microsoft 365 AI to work, safely. Copilot licensing, data and permissions governance so the AI never surfaces what it should not, and training that turns it into real productivity.
Learn moreHave something else in mind?
If your project touches IT, security, or automation, there is a good chance we can build it. Tell us what you are trying to do and we will tell you straight if we can help.
Contact usCybersecurity and IT insights
Plain-English guidance from the engineers who do the work.
Managed IT
Tesla Fleet API Pricing: Streaming vs Polling
Tesla Fleet API pricing: streaming runs about $0.00667 per vehicle-hour versus $0.12 for polling, roughly 18x cheaper. Here is what a 200-vehicle fleet costs.
Jul 18, 2026
Managed IT
Why Your Tesla Fleet Telemetry Server Isn't Receiving Data
Your Tesla Fleet Telemetry server isn't receiving data almost always because of the endpoint or its TLS. Here is the failure chain to check, in order.
Jul 18, 2026
Managed IT
Getting Tesla Telemetry Into an On-Prem Platform
Getting Tesla telemetry into an on-prem platform takes one public mTLS endpoint plus a small cloud relay into your network, with Kafka-native output. Here is how.
Jul 18, 2026
Frequently asked questions
Quick answers to what most prospects ask before booking a call.
How much do your services cost?
Managed IT pricing depends on your team size and the services you need. Penetration testing starts at $4,000. We give every prospect a clear written quote after a 30-minute scoping call, with no hidden fees and no surprises later.
What does onboarding look like?
Most clients are fully onboarded within two to three weeks. We start with a discovery call to understand your environment, run a security and infrastructure audit, document everything, and stand up monitoring and management before the cutover. Your team is not disrupted during the transition.
What if we already have an IT team?
We work well alongside in-house IT. Many of our clients have an internal team handling day-to-day work while we provide 24/7 monitoring, security operations, compliance support, and specialized projects their staff does not have the bandwidth or expertise for.
How quickly do you respond to issues?
Standard response is within 15 minutes. Critical outages get an immediate human response, twenty-four hours a day.
Do you handle compliance audits like HIPAA, PCI, and SOC 2?
Yes. We support gap assessment, control implementation, evidence collection, and audit support for HIPAA, PCI DSS, NIST CSF, and SOC 2. We do not issue formal certifications, but we get your environment ready and stand with you through the audit.
What makes Desert Lakes Solutions different from other MSPs?
Three things. Transparent pricing with published rates, so you get a real number after one short call. US-based engineers who know your environment and answer your tickets. And security-first design, where every engagement is built around security and compliance from day one.
Let's talk about where you stand
Tell us what is prompting this, a compliance deadline, a security worry, an outgrown provider, or just wanting a second opinion. We come back with a clear scope and a fair, written quote.
Call (855) 737-9500 / (480) 573-3349
Email [email protected]
15-minute response on critical issues, 24/7. Onboarding in two to three weeks.